Segment
Specific ICP definition where fit is proven and repeatable.
ICP DEFINITION
Retention
Flat cohort retention curves at 20%+ after 90 days.
FLAT TAILS
JTBD
Evidence of the core job statement in customers' words.
JOB ALIGNMENT
Diff
Proof of why customers choose you over specific rivals.
CHOICE PROOF
Expansion
Growing revenue from existing cohorts (110%+ NRR).
GROWTH VECTORS