Tier Clarity
A cold visitor must understand plan options in under 10 seconds. Plan names, prices, and a recommended badge do all the work. When tier structure is unclear, visitors abandon — not because the price is wrong, but because the choice is confusing.
Who gets it right vs. wrong
Calendly 5/5
Notion 4/5
HubSpot 2/5
Shopify 2/5
Social Proof with Metrics
76% of SaaS pricing pages include social proof. The ones that convert best pair logos with specific outcomes — not generic testimonials. One case study with hard numbers outperforms a row of 20 logos. Missing this entirely, as Calendly does, costs 4 points on its own.
Who gets it right vs. wrong
Intercom 5/5
Stripe 5/5
Calendly 1/5
Linear 2/5
FAQ Coverage
66% of SaaS pricing pages include FAQ sections — and the ones that do convert better because they address objections before the visitor leaves. Linear scores 0/5 on FAQ, which by itself drops their total from a potential 22 to 17. Notion's 12+ questions include AI data privacy, billing edge cases, and refund policy.
Who gets it right vs. wrong
Notion 5/5
Intercom 5/5
Linear 0/5
Stripe 3/5