Data lock-in
Historical data accumulated over time has compounding value.
Switching cost: re-import + reprocess
Workflow
Daily habits and processes are built around the product.
Switching cost: retrain team
Network
Other teams, external partners, or customers depend on it.
Switching cost: coordinate externals
Ecosystem
Integrations, plugins, and APIs have own value.
Switching cost: rebuild integrations
Habit
Product is part of daily work identity.
Switching cost: identity shift