GROWTH OS — FROM $30K/MO · 6-MONTH MINIMUM
Most product teams at $3M–$30M ARR know growth is the priority. They don’t know whether the bottleneck is activation, retention, pricing, or feature adoption — and they’re not committing $500K in headcount to discover it. The Growth OS finds the levers. Then keeps pulling them.
from $30K/mo · 6-month minimum · from $180K total
WHAT RUNS EVERY MONTH
6-month minimum · everything stays with you
Not a project that ends with a report. A running growth function that compounds every month. By month 4, the dashboards, models, and experiment library are sharper than month 1 because it retains everything it learns.
If you are not seeing measurable progress by month 2, we extend at no cost until you do. The deliverable either exists or it doesn’t.
Analytics, experiments, churn prediction, competitive intelligence, and decision frameworks — a full growth function running from month 1.
YOU ALREADY KNOW SOMETHING IS NOT WORKING
Growth is the priority — but nothing compounds
“We ship every sprint. Metrics nudge. Nothing compounds. Every quarter the theory about what to focus on changes — and we still can’t prove which lever is the right one.”
VP Product — B2B SaaS
Nobody agrees on where the bottleneck is
“Is it activation? Retention? Pricing? Feature adoption? Everyone has a theory. Nobody has the data to settle it. Decisions get made in planning meetings, not from evidence.”
Head of Growth — Series A
Hiring a growth team is a $500K+ bet you cannot afford yet
“A VP of Growth is $250K–$350K. A full growth team is $500K–$1M. And 12 months before you see whether it worked. We need results before the runway runs out.”
CEO — Seed stage
Dashboards exist — nobody trusts the data
“PostHog is installed. Dashboards exist. But when did a dashboard last change a decision? The data measures what was easy to track — not what the business needs to know.”
CPO — Series B
WHAT THIS TYPICALLY REVEALS
Your biggest growth leak is hiding in a step nobody flagged.
The step with the lowest completion rate typically is not the one teams debate in standups. The data tends to point somewhere upstream — a step that looked fine in aggregate but bleeds revenue quietly.
Effort resets every sprint because there is no shared decision framework.
Each sprint starts from scratch. Learnings live in Confluence. Nobody reads Confluence. Without a decision log that retains insights and feeds them into the next cycle, velocity never accelerates.
Teams running 2 experiments per quarter lose 18 decisions per year to opinion.
Experiment velocity is not a nice-to-have at this stage. A team running 20 tests per year versus 2 is making 18 more decisions from evidence instead of debate.
Churn shows up as a cancellation email. It should show up 60 days earlier.
Most SaaS teams find out about churn after the cancellation. A prediction model scores risk weekly and gives your CS team 30–60 days of lead time to intervene.
WHY THIS IS DIFFERENT
Analytics agencies don't run experiments. Consultants don't build churn models. Fractional hires leave when hours run out. This is the full function — and your team keeps it.
Analytics agencies do not run experiments. Growth consultants do not build churn models. Fractional leaders do not monitor 15 competitors. None of them hand you dashboards, a churn model, a query library, and an experiment log your team can operate independently.
Growth OS is the complete function. Four capabilities running simultaneously — analytics, experiments, churn prediction, competitive intelligence — each one feeding the others. Month 2 is sharper than month 1 because the decision log retains everything it learns. At month 3, your team owns the infrastructure, the frameworks, and the decision log. It does not depend on Jake being there.
You are not buying consulting hours. You are buying a growth function that starts in weeks, gets sharper every month, and stays with you permanently.
TIMELINE
Analytics audit against your business model. Dead tracking removed. Instrumentation gaps mapped. Tracking plan written. Competitive intelligence live in Slack. Your data starts telling the truth.
Data read in context. Activation drop-offs, retention signals, and expansion patterns identified. Hypotheses formed from evidence. First experiments designed and ready to run.
3–6 experiments running in parallel. Churn model deployed. Results are definitive — no more “we think it worked.” Roadmap decisions backed by tested frameworks.
Each month faster than the last. Every result feeds the next experiment. Decision frameworks documented. New hires onboard into documented frameworks. The OS runs independently.
Month 4 experiments find revenue faster because every previous result sharpens the next hypothesis
WHAT YOU GET
Every event audited against your business model. Dead tracking removed. Instrumentation gaps mapped. Tracking plan written so the team can trust what they are looking at.
Data read in context of how your business model works. Activation drop-offs, retention signals, and expansion patterns identified before they become quarterly planning arguments.
Experiments designed from the intelligence layer. Sample sizes calculated before launch. Results are definitive — no more “we think it worked.”
Every experiment result builds a library of tested frameworks. New hires onboard into documented frameworks. Roadmap planning moves from debate to decision in an afternoon.
Here is what this looks like in practice: Month 1, analytics confirm that free-to-paid conversion drops at a specific feature gate. Month 2, behavioural analysis shows the drop correlates with users who never completed a key workflow. Month 3, an experiment tests a guided completion flow. Month 4, the results inform three more roadmap decisions. Each layer makes the next one faster.
THE SYSTEM
Full audit across all 6 dimensions — analytics, product, churn, competitive, revenue ops, and GTM. Every leak sized by revenue impact — so you fix the right things first.
Weeks 1–6 · Foundation audit
15+ competitors tracked continuously. You see pricing moves, feature launches, and messaging shifts days after they happen.
Ongoing · Competitive intelligence
Every sales call, support ticket, churn exit, and NPS response processed into structured decisions — not unread folders.
Ongoing · Customer intelligence
Analytics rebuilt around your users' key value moments. Dashboards your team opens because they answer the questions that matter.
Built in month 1 · Running continuously
Activation flows redesigned, onboarding rebuilt, product changes shipped — directly inside your product, from week 2.
Continuous · Production design + engineering
Statistically rigorous experiments running continuously. 10–20/year. Each result sharpens the next — no more inconclusive reads.
3–6 experiments in parallel · Monthly results
Your CS team gets a weekly at-risk list — 30–60 days before accounts would have cancelled. Expansion triggers running in parallel.
Weekly delivery · Churn prevention + expansion
Sales messaging extracted from your best winning conversations. Tested against each competitor. Updated every month.
Monthly · Sales enablement + conversion
WHAT YOU ARE GETTING
Built in month 1 — yours permanently
One-time deliverables completed in the first 4–6 weeks.
| Deliverable | Standalone cost |
|---|---|
| Full analytics audit + event taxonomy rebuild against your business model | $15,000 |
| 10–15 production dashboards (activation, retention, feature adoption, product health, revenue, expansion) | $12,000 |
| Written tracking plan + event specifications your engineers can maintain | $5,000 |
| JTBD mapping, behavioural persona development, customer segmentation | $8,000 |
| Competitive landscape analysis (15+ competitors, feature matrix, positioning gaps) | $10,000 |
| Churn prediction model (85+ behavioural features, deployed and validated) | $15,000 |
| Decision frameworks + experiment backlog (prioritised by impact) | $5,000 |
| One-time build total | $70,000 |
Running every month — each cycle sharper than the last
Ongoing systems that get sharper each cycle.
| What runs every month | Standalone value |
|---|---|
| 3–6 experiments designed, managed, and statistically analysed | $6,000/mo |
| Churn model updated + weekly at-risk list to CS every Monday | $5,500/mo |
| Competitive monitoring — weekly Slack alerts, monthly brief, quarterly battle cards | $2,500/mo |
| Customer intelligence pipeline — NLP on tickets, calls, churn exits | $4,000/mo |
| Monthly Growth OS Report (board-ready, 8–12 slides) | $2,000/mo |
| Monthly behavioural analysis + decision framework updates | $3,000/mo |
| Expansion signal identification + intervention effectiveness tracking | $2,500/mo |
| Experiment library + decision log (institutional learning, permanent) | $1,500/mo |
| Monthly recurring total | $27,000/mo |
6-month engagement value: $70K build + $162K ongoing = $232,000. Growth OS price: from $30K/mo · from $180K total.
Based on agency rates for equivalent scope.
THE HONEST COMPARISON
The alternatives are hiring, agencies, or fractional leaders. Here is what each actually gives you.
| Growth OS | VP of Growth hire | Growth agency | Fractional leader | |
|---|---|---|---|---|
| Time to impact | Weeks | 3–6 months to hire, then ramp | Weeks — one channel only | 2–4 weeks, limited hours |
| What they cover | Analytics, experiments, churn, competitive, strategy | Depends on the hire | One channel | Strategy only |
| Changes in your product? | Yes | Only if technical | No | No |
| Work compounds? | Each month feeds the next | Only if they stay | Resets when contract ends | Resets when hours run out |
| What you keep | Everything — dashboards, research, frameworks, docs | Whatever they documented | Campaign assets | Recommendations |
| Annual cost | from $360K/yr | $200–350K + equity | $120–360K | $60–180K |
FROM ENGAGEMENT
A B2B SaaS platform at $8M ARR had four people with opinions about why activation was low. Each quarter, the theory changed. The analytics existed but nobody trusted the numbers — events were firing but the taxonomy had drifted from the business model. Month 1 rebuilt the instrumentation. Month 2 identified the specific onboarding step that accounted for the majority of the drop-off. Month 3 ran three experiments, two of which produced clear ship-or-kill decisions. By month 4, the team had stopped debating the bottleneck and started iterating on it.
WHAT GROWTH OS INCLUDES
Growth OS isn't a project with a scope list. It is the full operating system — research, analytics, machine learning, activation, revenue, and competitive intelligence — embedded and compounding every month.
Every decision inside Growth OS is grounded in what your actual customers say, do, and want — not what the team thinks. We run a unified customer intelligence pipeline: NLP across every sales call, support ticket, churn exit, and NPS response, structured into a monthly SIGNAL Report that tells you which jobs are underserved, what predicts churn, and what your best customers have in common. Updated every month. Integrated into every experiment brief.
What your customers actually need — processed, not filed
Most companies collect customer feedback and do very little with it. Growth OS turns the entire signal stream into structured decisions, every month. The SIGNAL Report feeds every experiment brief and every roadmap call.
Month 1 rebuilds your analytics from the ground up — event taxonomy audited against your revenue logic, dead tracking removed, 10–15 production dashboards built around your actual business model. From month 2, IGNITE runs 3–6 experiments in parallel: pre-registered hypotheses, power analysis upfront, statistically sound results. Every experiment produces a ship-or-kill decision. Every result goes into a permanent library your team keeps after the engagement ends.
Numbers you can act on, and experiments that compound
No directional signals. No inconclusive reads. Every experiment starts with a hypothesis grounded in customer data and ends with a decision. The library that builds month over month is yours permanently.
Growth OS builds a churn prediction model with 85+ behavioural features — trained on your data, deployed and validated in month 1, then scored weekly. Every Monday your CS team receives a ranked at-risk list: not just who is at risk, but why, and exactly what to do. Expansion signals run in parallel — accounts approaching upgrade triggers flagged before the window closes. Updated monthly as new behavioural data comes in.
Churn risk identified 30–60 days before it becomes visible
The model doesn't just flag accounts — it tells your CS team what the signal is and what to do about it. Intervention playbooks built per risk pattern. Expansion signals running in parallel so the team is acting on both ends of revenue at the same time.
Growth OS finds exactly where signups stop — and builds what fixes it. Production-ready Figma specs grounded in customer intelligence and competitive research. Onboarding redesigns and activation flow improvements shipped directly into your product, not handed over as recommendations. Every change fully instrumented from day one so you see the result. Staged rollouts with documented outcomes added to the decision library.
More signups reaching value — built and shipped, not advised
The difference from a consultant: we ship the fix. Production Figma specs, instrumented changes, staged rollouts with measured outcomes. Activation improvements compound as each month's data refines the next experiment.
Growth OS runs a conversion audit across every customer touchpoint — landing pages, emails, demo calls, proposals — and builds the sales enablement layer from your actual winning conversations. Monthly sales call analysis: which talk tracks close, which lose, coaching notes for the team. A/B tested messaging validated through IGNITE. Battle cards per competitor refreshed quarterly. Pricing model analysis and upgrade trigger identification running continuously.
More revenue from the users you already have
Revenue growth without needing more signups. The sales enablement layer is built from your actual winning conversations and tested through the experiment program — not assembled from templates.
Growth OS starts with a full DISCOVER audit: every growth dimension assessed — analytics, product, churn, competitive, revenue ops, and GTM — every weakness sized by revenue at stake. Then competitive intelligence runs continuously: 15+ competitors fully indexed, real-time Slack alerts when they move on pricing, features, or hiring, monthly INTEL Brief with the competitive narrative and what to do about it. Monthly Growth OS Report (8–12 slides, board-ready) keeps your leadership aligned on what's running and what it's producing.
The operating layer that keeps every other discipline connected
DISCOVER scopes the full opportunity. INTEL keeps you ahead of market moves. The monthly report and decision library turn six months of work into institutional knowledge — a permanent asset your team keeps after Growth OS ends.
FIT CHECK
The situation
You have built enough to know what works. But every roadmap decision is still a negotiation between intuitions. Effort never builds on itself — each sprint resets. You need a framework where each month's data informs the next decision.
What changes
Six months from now, product decisions take an afternoon, not a quarter.
The situation
PostHog or Mixpanel installed. Dashboards exist. But when did a dashboard last change a decision? The data exists in silos. Analytics measure what was easy to track — not what the business needs to know.
What changes
The data you already have starts driving the decisions it was meant to drive.
The situation
Each PM has their own way of deciding. Roadmap planning is a negotiation, not a framework. New hires take six months to understand how decisions get made. The Growth OS installs the shared taxonomy, dashboards, and decision log.
What changes
Product org becomes consistent without becoming slow.
When the Growth OS does not apply
If you have not shipped a product yet, there is no system to build on. If you are pre-revenue or below $1M ARR, a retained engagement at this price point is not the right first step. And if you need a single answer to one question — where does activation break, or what does churn look like — a sprint is a better fit than an operating system.
Better starting points
Growth OS is a product growth operating system. It does not replace your engineering team, your sales org, or your marketing function. It makes each of them more effective by giving them better data, tested frameworks, and a shared decision system.
Jake McMahon — ProductQuant
I built the Growth OS because I kept seeing the same pattern: companies with real data, real teams, and real intent — where every sprint reset and nothing built on what came before. The problem was not effort. It was the absence of a shared decision framework that retained what it learned.
The Growth OS is not consulting. At the end of the engagement, you have a running operation your team owns. The analytics infrastructure, the experiment library, the decision frameworks — all of it stays. None of it depends on me being there.
Teams Jake has worked with




Everything we build stays with you.
Start a conversation →If you are not seeing measurable progress by month 2, we extend at no cost until you do. Measurable progress means at least 3 experiments that produce clear ship-or-kill decisions, a churn model giving CS 30+ days lead time on at-risk accounts, and dashboards driving weekly product decisions.
A 30-minute call is enough to know whether Growth OS fits where you are right now. No pitch deck. Just your data situation, your growth ceiling, and whether the OS is the right tool to break through it.