We sign up for your product. Go through onboarding. Record what we find.

Free 15-minute Loom. 3–5 specific fixes. 5 business days.

SAMPLE FINDINGS

Here's the kind of thing we find.

Onboarding drops 60% at step 3.

The setup wizard asks for billing before the user sees any value. 60% abandon at that screen.

No progress indicator — users don't know how close they are.

The onboarding has 7 steps. Nothing tells the user where they are or how much is left.

First value moment buried behind 4 setup screens.

Users configure integrations, invite team, set preferences — all before seeing the product work once.

Three steps. Five business days.

You submit.

Company name, product URL, email. That's it.

We sign up.

We go through your onboarding as a new user. Every screen, every email, every friction point — documented.

You get the Loom.

A 15-minute narrated video: where users are likely dropping off, why, and 3–5 specific fixes ranked by impact.

5 business days

What the teardown looks like.

Your teardown Loom will cover:

A walkthrough of your signup → activation flow
3–5 specific friction points we found
What to fix first

Each teardown covers signup flow, onboarding sequence, first value moment, and email touchpoints.

Our guarantee.

If we can't find at least 3 actionable improvements, we'll tell you — and explain why your onboarding is already good.

Jake McMahon

BSc Behavioural Psychology, MSc Data Science. 10 years helping B2B SaaS companies install growth systems. Every teardown is done personally — no templates, no juniors.

Want the data-backed version with your actual user data?

See the Activation Deep Dive →