SOLUTIONS / HEALTHTECH

Your clinical workflows are instrumented. Your growth questions aren't.

HealthTech products track compliance events because they have to. But nobody can answer: which features predict retention? Where do trials die? What separates a $500/mo account from a $5,000/mo account?

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The HealthTech analytics gap.

HealthTech companies over-invest in compliance tracking and under-invest in growth analytics. You know exactly when a provider submits a form. You have no idea why a practice that was active last month stopped logging in.

The regulatory layer creates a false sense of data maturity. You have events. You have dashboards. But they answer audit questions, not growth questions.

Compliance events tracked meticulously — product usage events missing entirely
No activation metric defined — "signed up" and "active" treated as the same thing
Enterprise and solo practitioner onboarding identical — enterprise churns at 3× the rate

What we've seen in HealthTech.

Three growth problems we've diagnosed and fixed in healthcare SaaS.

Healthcare Forms Platform

Three different user types — solo practitioners, multi-location practices, enterprise health systems — going through identical onboarding. Enterprise users churned at 3× the rate of solo practitioners. Not a product problem. A sequencing problem.

Healthcare SaaS — $5M–$15M ARR

85+ behavioral signals available in the analytics platform. None connected to a churn model. CS team was working from a spreadsheet of renewal dates — not risk scores. High-value accounts churned with no prior indication.

Healthcare SaaS — Analytics Audit

Analytics setup costing 10× what it should — with 10 data governance gaps, events answering zero business questions, and a platform that cost $20K–$50K/year for capabilities they weren't using.

The fix.

We build growth analytics on top of your existing compliance infrastructure. HIPAA-aware implementation. Event taxonomies that answer business questions, not just audit questions. Churn prediction that gives your CS team a weekly at-risk list — not a renewal calendar.

START HERE

Analytics Audit

$3,497 · 10 days

Full audit of your tracking setup. Compliance events scored, growth events identified, remediation roadmap delivered.

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FULL SYSTEM

The Foundation

$15K–$25K · 4–6 weeks

Analytics, experimentation, churn prediction, competitive intelligence — built and operational.

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CASE STUDY
47 → 12

Dashboards consolidated — opened daily instead of monthly

Healthcare SaaS. Full analytics redesign. Sprint planning now runs on data, not opinion.

Find out what your analytics are missing.

10 days. A complete picture of what's broken, what's missing, and what it's costing you — with a prioritized fix plan. If the audit doesn't find meaningful gaps, you get a full refund.

HIPAA-aware analytics doesn't mean analytics that only answer compliance questions. The audit shows you where growth signals are hiding in data you already collect.

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